Retailers Use Competitors' Websites in Battle for Leadership

The Retail Bulletin shows how retailers use their competitors' web sites to shape their own pricing, product and positioning policies and increase profit margins. According to the survey discussed in the article:
  • 87% of companies use competitors' websites in the battle for leadership
  • 80% handle the process in an ad-hoc way by manually searching websites on just key product lines on a weekly or monthly basis, while 20% use an automated process to collect competitive info on a daily basis
  • 30% of retailers check just 6% of their product range within any given month, another 30% check 6-25%, 20% check 26-50%, while 20% check more than 50% (75% of those 20% use an automated process).
Which bucket do you fall into? How can you improve your benchmarking methods in order to strengthen your  leadership position in the market? Does a daily automated data collection process make more sense, strategically and tactically?




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